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舊 03-29-16, 01:59 PM   #328
ShinDou
God of Gamer
 
註冊日期: Apr 2006
文章: 12,321
之前因為d人黑晒,email左ffbe support,佢岩岩覆左email,有冇人1樣收到同1段email?
Dear User,

Thank you for your continued patience in regard to your inquiry FF BRAVE EXVIUS Customer Support.

We are sorry for our delayed response, and any inconvenience you may have been caused this time.

We would like you to try followings if the matter persists.
※Please try them all again even if you tried them before.

-Update the app (if there are any updates)
-Close all the other running apps
-Play the app under Wi-Fi connection
-Close and reactivate the app FF Brave Exvius
-Reactivate your device
-Free up memory on your device (as much as possible)
-Clear cache of the app FF Brave Exvius
-Delete data of the app FF Brave Exvius
※Please refer to a setting app on your device for how to clear cache and delete data.
※Your user data is being saved to our server, so it will not be lost.

If there are no improvements on the matter after you tried them all, please contact us again with following information.

-Procedures you tried
-Result obtained after you tried above-mentioned procedures (any changes)
-Your network environment (Wi-Fi, LTE, Limited Speed, etc.)
-Anything else you noticed

Again we sincerely apologize for any inconvenience caused this time.

Sincerely,
FF BRAVE EXVIUS Customer Support


UPDATED:

岩岩再試復旧,UPDATE果陣都係彈出去,不過入到去見得番女神果D了,應該佢搞過UPDATE果舊野,正常番了,大家可以試下

此篇文章於 03-29-16 08:42 PM 被 ShinDou 編輯。
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